How does your church’s budget presentation compare?
The video below is from the Executive Director of The Harbor, an organization that exists to help transition children who have “aged out” of the Russian orphanage system but are still in need of help and assistance as they prepare to become self-sustaining adults.
Here is what is great about this video:
1. It’s not professional looking. I don’t mean to imply that the Executive Director doesn’t present herself or her organization as legitimate. I often hear the excuse: “I can’t afford a professional video.” Go get Flip Video’s HD camera and begin telling your story and the story of those impacted by your ministry…TODAY. Don’t wait until you can “afford” to have a professional videographer. Truly, you can’t “afford” to wait.
2. It’s very specific. Listen to the growth in supplies, teachers, and number of professional learning programs that the Executive Director lists. She didn’t say: “Thanks for your faithful giving. We were able to do a lot of cool stuff.” Quantify the impact of the ministry investment made with the capital from the person in the pew. Don’t expect them to connect the dots.
3. It’s personal. She talks about teaching those involved in this ministry the value of eating together and celebrating the season. (Obviously, this video came out during the holiday season.) What the Executive Director did was connect with what many people associate with about the holiday season: eating and celebrating around large tables with family and friends and celebrating the birth of Jesus Christ. Orphans don’t have this “built in” advantage because there is no extended family to celebrate with. The Harbor creates community and family and an opportunity for the children to hear the Gospel.
Here is the BIG question: How does this video compare to your church’s budget presentation?In other words, if you were to lay the two side by side, which one would the people who sit in your pews fund? (Hint: They are being asked to make this decision almost every day.)
The person is the pew has a choice and holds the power to fund your church, The Harbor, or more than 1.2 Million other NPOs. What is your church doing to ensure the resources God intended to fund your ministry budget ends up in the offering plates of your church?
It’s “game on” time. Are you ready?
Build Community, Fund Ministry Series: Commitment precedes funding
One of the great things about hosting a blog like Church Giving Matters is that I get a good excuse to hang out with really great people doing BIG things for the Kingdom. I’m so excited about this new series entitled “Build Community, Fund Ministry.” It is a first attempt to make the connection between the process of member assimilation and ministry funding.
To help, I have Lauren Hunter with ChurchTechToday.com, Steve Caton with Church Community Builder, and Tom Roepke a really innovative church leader who has experience in institutional fund development and currently serves in a local church setting. This is a six part series. Each Monday, I’ll post a new podcast capturing our discussion. I will also post a brief outline so that you can quickly preview what will be discussed.
I hope you are as blessed by this series as much as the four of us were in the process of creating it.
Here is the outline of our FINAL conversation:
Focus: Church funding begins with capturing the heart of an individual, not the dollar. Anyone can get a few dollars for just about anything. When we are talking about cultivating generosity, the soil in which this behavior grows is that of commitment. Without an emotional connection and an expressed commitment, sustainable, sacrificial giving doesn’t happen.
Key ideas:
1. Multiple giving options make it easy for people to give.
2. Communication of impact leads to more frequent and larger gifts.
3. Managing giving patterns could reveal a ministry opportunity.
4. Fully assimilated members tend to serve in leadership, be consistent givers, consistently participate in activities and events, and carry an overall positive and satisfied story into the community.
Listen or download the final podcast of this series.
Previous podcasts in this series:
1. Lifecycle of church membership
2. Connection creates community
3. Community facilitates interaction
Executive Pastor Mike Bonem on organizational theory and church funding
Mike Bonem serves as the Executive Pastor at West University Baptist Church in Houston, TX. He is also the co-author of the book Leading from the Second Chair. I first came across Mike in Winter 2010 Leadership Journal article (available only in print version) about organizational development as experienced inside the church in contrast to business.
I think there is a clear connection between organizational development theory and church funding. Given the increase in conversations I’m having with churches related to sustainable funding and creating alternative revenue streams, I asked Mike if he would mind answering a few questions that were on my mind. He graciously said yes. Read the interview below.
After you’ve had a chance to process his answers, I’d welcome your thoughts.
1. What connection exists between organizational theory and funding as it relates to churches?
In the for-profit world, money is the measuring stick of success. Increasing the bottom line by growing revenue is the driving factor behind business decisions, and they have developed sophisticated approaches for doing so such as new products launches, market segmentation, customer retention initiatives, brand loyalty programs, and more. Businesses are also willing to look at strategic, long-term investments for the future, spending money today on something that might not pay off for 2 or more years.
For the church, financial resources are not the end but a means. The mistake that some churches make is to take a very simplistic approach to money as if it’s a dirty word. For example, we talk about discipleship strategies to move someone from a not-yet-believer to a fully devoted follower of Christ. We assume that their financial giving will grow as they mature, but perhaps we should have more explicit strategies in this regard. Or perhaps we should consider using cash reserves for an “investment” that is likely to bring in new members, people whose giving will “pay back” this investment in future years.
I am not suggesting that a congregation’s decisions should be run through the same financial filter as a business. There will be many decisions with no expectation of financial return, such as a low income medical clinic or a ministry to college students. I am, however, suggesting that we could grow the resource base that is available for ministry if we learned from the corporate world.
2. Would you support a move away from traditional funding methods for churches in exchange for the practice of a for-profit enterprises operating for social good (e.g. Tom’s Shoes)? What impact would a shift like that have on church culture?
I believe that traditional funding methods should and will continue to be central to the financial structure of churches. By traditional funding methods, I am referring to giving by members from their income (and assets) to support the church budget, and the periodic special appeals/campaigns (e.g., missions, building program). There is enormous potential for growth in giving if members get serious about what the Bible teaches on stewardship and generosity. In our materialistic society, this is a vital part of discipleship, and churches should not be fearful about teaching these principles.
At the same time, churches should be creative in the ways they think about potential sources of funds. Many in our society have wealth and “want to do something good.” They might be reluctant to give to a church (especially if they’re not a member of the church), but they might give generously to a cause. Our churches should be creative and flexible enough to think about how they might tap into this trend. For example, I know of one church that has opened a coffee shop and each month gives the profits to a different cause (e.g. child immunization, clean water). By promoting this, they are able to tap into a different pool of resources than their membership base.
3. Is it appropriate to treat church members like shareholders and offer them a ministry plan to “invest” in? What are the strengths and unintended consequences of this strategy?
I think it’s dangerous to treat church members like shareholders. Shareholders have a singular focus – investing their money wherever they believe they will get the biggest return. If they’re not happy with a particular investment, they don’t hesitate to move their money elsewhere.
Church members should have a much higher level of connection and commitment than a corporate shareholder, but churches can still learn something from this business concept. They should realize that loyalty (to a denomination or a specific church) is a thing of the past. If congregations expect giving to flow out of loyalty or a sense of obligation, they’ll almost certainly have a dwindling stream of resources. They need to offer a compelling, God-ordained vision for the future of the church, and call for members to “invest” in it. Members want to feel that their contributions are earning a return for the Kingdom.
What about the member who wants to contribute to a particular ministry? For me, this is a difficult question that is handled on a case-by-case basis. A couple of questions that I ask in making this decision: Is the ministry in question part of our vision? If not, will our efforts become fragmented if we accept the contribution? Is the donor making a positive or a negative statement? Positive as in “this ministry is a priority and needs more support.” Negative as in “I don’t agree with the overall budget/direction but I do want to support this ministry.” Will accepting this contribution encourage others to direct their giving? And if so, how might the church budget be affected? If too many make gifts to missions, children’s and youth ministry, etc., will there be enough money to pay the maintenance and utility costs?
4. In your opinion, what is the most undervalued leadership or organizational management principle by church leaders today? If this principle were executed well, what change would it have on church funding?
Within churches, we have been talking for years about the importance of vision, but I still see a lack of bold, focused vision as being one of the biggest challenges for congregations today. Many congregations have vision statements but their decisions and resource allocations don’t reflect this vision. Or the visions have a nice “motherhood and apple pie” feel that gives little focus for the church.
A second leadership principle that is missing in churches is nimbleness or agility. The best businesses make bold decisions about their priorities, but they have also learned to make adjustments quickly if external conditions change or if they find that a particular initiative isn’t working. Churches take a long time to set their direction and even longer to change it.
The impact on funding from both of these principles is obvious. People want to be part of an organization that is “successful” and that is going somewhere. When they sense a bold vision and a willingness to make appropriate changes in their churches, their financial support will follow. But when they sense organizational inertia moving toward mediocrity, they may find other organizations to support.
Creative budget communication strategy
The first quarter of 2010 is coming to a close. That means the first opportunity to hold a “shareholders” meeting to communicate the ministry impact to the investor who sits in your pew is upon us. This task is vital to see future gifts from existing givers and new gifts from new givers.
Too many churches still print out a line item or summary budget and make it available to the congregation to pick up at their leisure. They fail to take advantage of the opportunity to tell the story behind the numbers.
I recently had the chance to sit down with Jess Erickson from Spiro Graphics to talk about work he has recently done with a local church to achieve a more creative way to communicate the “black and white” church budget. You can listen to our conversation as we discuss the key elements to creative budget communication strategy.
Here is a great example to consider. Below are the key thoughts from our conversation:
1. See the big picture.
Church leaders have the opportunity to treat their church as a brand and use all of their communications with their membership to reinforce that brand. Starting with their “prospectus,” the church can effectively communicate the personality, value, and goals of the church. A well designed “prospectus” will engage the congregation in an ongoing conversation of what the church is doing and where the church is headed.
2. Use visual elements effectively to communicate your message.
Images, colors, and type treatments can be combined in various ways to connect with church members visually and emotionally. A church that desires to be a cornerstone of the community can use conservative type treatments and a traditional color combinations to reinforce that image. Churches that want to portray a more dynamic personality may choose bolder colors and modern type faces. Images of spring buds or sprouting seeds can reinforce the message that a church is wanting to grow.
3. Pictures are worth a thousand words.
Photographs of community work projects, mission trips and community involvement can highlight a church’s commitment to effect the world and let the membership know where their contributions are being applied. Images from Bible studies, youth events, or worship services speak volumes about how a church ministers to its members and how the members minister to each other.
4. Don’t forget your audience.
No matter what approach is taken, the most effective communication a church can have with it’s membership will be consistent, focused, and engaging. It is important to remember the audiences that will receive the prospectus and target your communications to them. Good writing and good design will help your “prospectus” become an essential tool in your stewardship program.
Top 10 posts from Church Giving Matters in February
Just in case you missed a few posts along the way, here are the top 10 from February:
1. Tithing tricks you don’t want your members to know about
2. 11 ways to turn year-end statements into dollars
3. How important are the 30 seconds before you take an offering?
4. Morning Star Church pastor talks about recent giving letter to congregation
5. 10 ways to ensure “no Sunday services” doesn’t break the church budget
6. 3 questions every church leader needs to ask when giving is down
7. Five ways to DECREASE giving in your church
8. The economy’s impact and I DON’T CARE!
The new reality of church giving
The new reality of church giving, while full of opportunity, carries with it a paralyzing sense of fear for some who simply aren’t ready to give up control.
The person is the pulpit can no longer demand money (as if that were ever true) from the person in the pew. The shift that has taken place in the larger charitable giving world has also influenced how the people who sit in our pews think about church giving.
What does this new reality look like? It’s no longer “church-centric.” (Hint: It’s not about you and your needs.) The new reality of church giving is “giver-centric.”
The best way to address this new reality is to begin seeing the person in the pew as an investor:
1. Investors possess the cash you need. You need them to fund the vision God has given you.
2. Investors have a right to know how their money is being spent.
3. Investors deserve to receive a regular report outlining the impact or “ministry ROI” achieved with their investment.
4. Investors have the right to say “no,” “not now,” “let’s talk about it” and be listened to.
5. Investors should be allowed to participate in the discussion of how the money will be used by the organization.
Are you prepared to meet the demands of the new, empowered person in the pew who possess the leadership and funding you need to accomplish the vision God has placed on your heart for your church? If not, it’s going to be difficult ride.
Those who find a way to incorporate the changing landscape of church giving into their communication strategy and organizational process will find an endless source of resources available to DO MORE MINISTRY.
Five ways to DECREASE giving in your church
[Note: My post today originally appeared as a guest post on The Bean Creator on February 3. Many thanks for Casey Graham and The Change Group for the guest post opportunity.]
Ever wonder what the biggest pitfalls are in church funding? You’ll be surprised to know that many of them are completely obvious. Consider these five sure-fire ways to create a giving DECLINE in your church:
- Fund programs that don’t matter and aren’t making a difference. As pastor, my leadership heard me say often: “Everything is on the table. Just because it worked last year, doesn’t mean we’ll do it again this year. Conversely, just because it didn’t work last year, doesn’t mean we don’t try again this year.” It frustrated them until they learned to present ideas that had been well thought out and planned, beginning first with a reason for the investment and the expected return on investment. The result? Better programs. Stronger alignment with church vision. Greater ministry impact.
- Never communicate the ministry investments you’re making and the Kingdom impact of those investments (ministry ROI). People no longer give special preference to your church when deciding how to give to others. There are MILLIONS of organizations screaming for their attention (and their dollars). Communication increases interaction which builds trust. Without trust, people won’t generously support your church. With trust, they will STOP supporting others and INCREASE their support of your church. People want to know their dollar is making a difference. Don’t leave it up to them to figure it out.
- Limiting the giving options of your members. It’s not the role of the church to decide how a member will give to you. Make it difficult for them to give, and they WON’T. You should make as many channels available to them as possible.
- Choosing not to know what members give. You can’t manage what you don’t measure. Even if you don’t want to know names and specific amounts, you should have a list of your top givers. (By the way, you’re best givers are most likely your top influencers.) These are people who are most vested in seeing you and the ministry of the church succeed. You need to see and hear things from their perspective. Further, a significant increase or decrease in giving may be an overlooked ministry opportunity. Often people stop giving well BEFORE they leave the church.
- Believing the pastor is not responsible for church giving. Do you think the finance committee is going to take the fall for a decline in church giving? NO! They are going to look at you and say, “Fix this!” If you’re going to be responsible and held accountable, you should be sure to lead in this area, too.
Why aren’t these immediately obvious to every church leader? Because many have had too little exposure to the subject of money in ministry and are too close in proximity to have any sense of clarity on the subject. Contrast that to what I do every day working with church leaders to bridge the gap of experience and perspective.
The more we ignore the subject of church giving, the more likely we are to fund SOMEONE ELSE’S budget with money God intended to fund the work and ministry of your church.
Two keys to church funding
I enjoyed reading A Peak at the Philanthropist’s Playbook. It’s a great reminder that there are two questions everyone asks as they decide who they will give their money to:
- How is your church different from the MILLIONS of other good organizations who want me to help fund their cause?
- Can you measurably define the difference (or impact) you are making?
Are you prepared to answer these questions? I hope so because the people in your pews are already asking them.
